When choosing a courier service for your business, you want to make sure to look out for a few things to protect you from unwanted missteps.
#1 Delivery Guarantee or Your Money Back
Only choose courier services that offer a delivery guarantee or your money back. Additionally, make sure that the service you choose offers a money-back guarantee if your parcel is lost or damaged during the shipping process.
#2 Reliable Delivery Times
Choose courier services with reliable delivery times. Late deliveries are a problem for you and the customer. The customer wants his or her goods as fast as possible and you don’t want the reputation of fulfilling orders slowly. So, do your research and make sure to pick a fast and reliable courier service based on past testimonials.
#3 Understand Customs Policy
Verify the customs policy of the country you are shipping to if utilizing courier services internationally. Different countries have varying policies as to what can be transported across their borders. So, do your research and reach out to customs officials if need be.
#4 Package Items Yourself
Package parcels yourself. Before handing your parcel over to a courier service, package it with great care. If you are shipping fragile items, utilize Styrofoam and bubble-wrap to ensure your product stays safe and does not become damaged at any point during the shipping process.
#5 Package for Potential Returns
Design packaging for returns. Say your product is defective or your customer is having an issue with it, they need to be able to send it back. If your business does not offer a return policy and delivers faulty goods, you will begin to build a negative reputation if there is no avenue for the customer to pursue after receiving the defective product.
#6 Clear Labeling
Label your package clearly. The last thing you want is to have your courier service deliver a parcel to the wrong address because of sloppy handwriting or incoherent labeling. Always type labels and place them in easy-to-see areas to avoid lost packages.
Hopefully, after reading these few easy tips to keep your business safe you are better able to choose a courier service capable of meeting your business’s specific needs while also protecting yourself in the process.