Modern advances in technology are enabling manufacturers to streamline production processes and innovate at a faster rate than ever to meet the demands of a fast-moving market. While speed is essential in today’s age, quality control still remains supreme to an effective and profitable firm. Well-made and consistent products boost revenues, while product defects drive existing customers and prospects into the eager arms of competitors.
Quality control, in simple terms, is the focus on preventing defects and imperfections from ever reaching the customer. This is especially important because for any company that produces any kind of product, there is a direct link between quality control and units sold. It may not always be a super clear link but nevertheless, the link exists. High quality standards propel a business’s reputation and status, helping attract new prospects and referrals, enabling the company to set higher prices and push competitors into other markets and niches.
The true cost of product defects is high and has the potential to put even a large manufacturing firm out of business. If the manufacturer is lucky, the defect will be identified early and can be dealt with internally. These situations can be costly enough but pale in comparison to the cost of it reaching the consumer. If the product causes severe monetary losses, injury or death, it could put a firm under.
This is why QC should be every employee’s favorite department. To learn more about quality control and how to improve it in your organization, please continue reading.