Checklists are essential for any complex process. They remind us of the proper sequence to perform tasks. Too often, checklists are used inappropriately by individuals that blindly follow them without thinking. For shutting down a nuclear reactor or pre-flighting a plane, that … [Read more...]
Copyblogger: Finding Your Village of Customers
I really like the whole [village](http://www.copyblogger.com/village-of-customers/) concept for small businesses. It reminds me of the neighborhood I live in. You see in our local merchants the genuine concern for the neighborhood because you deal directly with them. They are … [Read more...]
If Reality Bites, Spin Your Own
**Disclosure:** Spinning your own reality is dangerous. Many a career, dictator, cult and government have spun their way to destruction. Spin at your own risk! Ah spin. That unique ability to take lemons, razor blades and turpentine and create a tasty, frosty beverage. The … [Read more...]
Shot Of Inspiration: Success or Failure … Does it Matter?
To me, success or failure is relative. Shot Of Inspiration has a [post](http://www.shotofinspiration.com/?p=282) on this with a great quote from Teddy Roosevelt about how important staying in the "arena" or game is, even if you "fail". For me, [Failure Is Always An … [Read more...]
Best Biz Practices: Leading in Times of Uncertainty and Fear
Over at Best Biz Practices, there is a good article on [Leading In Times Of Uncertainty](http://bestbizpractices.org/2009/08/06/leading-in-times-of-uncertainty-and-fear/). Another critical skill to include when leading in tough times is empathy. Having a true understanding of the … [Read more...]